My purpose
To help people and businesses thrive.
Why I do this work, and why I think AI is the most powerful tool I've seen for it.
The gap I see almost everywhere
Businesses have clear goals: grow, serve customers better, meet what the owners expect. Those goals set the pace for everyone inside. Leaders feel the pressure of the targets, and the teams who make things happen take on the workload.
Most businesses want to do more, and have to do more, than their time and staff allow. The idea that anyone can do it all is a myth. Something pays for the difference, usually one of these:
- The business's growth
- The quality of the work
- Working relationships
- Mental or physical health
- Time away from work to recharge
Why I think AI is the answer
I've spent my career bringing quality, efficiency and harmony to systems, processes and people while meeting the business's goals. That work taught me that helping a business and helping the people in it are the same goal. AI is the most powerful tool I've seen for it. Used well, it takes routine work off the team's plate and helps the business get ahead of the economics and the schedule. It lowers the waterline so everyone can breathe.
What I do about it
That's why I started this practice. My main focus is businesses: AI strategy, often as a fractional chief AI officer (CAIO), and teaching executives, managers and teams to put AI to use. I also help software companies, vendors and agencies whose business AI puts at risk, and redesign how work gets done. The same pressure follows people home, so I build AI tools around one person's work and life too.